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  • Categoría: Agente

    Vacantes abiertas para Agente de Cobranzas

    Vacantes
    Agente Santo Domingo 15 May, 2018

    Cuerpo del mensaje:
    GBS International Inc., is seeking positive and enthusiastic candidates for employment as a Collections Member Service Representative in a fast-paced customer service environment. The role of a Collections agent is to handle inbound calls and answer all customer inquiries, to attempt to bring resolution to unpaid accounts and escalated issues with advanced level of expertise while maintaining company standards of excellent customer service.

    Candidates must possess a strong work ethic, and have a team player mentality. Candidates must maintain a high level of professionalism and respectful attitude with all contacts, both internal and external. Successful agents demonstrate a high sense of urgency while remaining enthusiastic, possess good listening skills, and have the ability to ask questions and identify problems. Candidates must have a flexible schedule and able to work evenings and weekends. GBS International Inc., offers a friendly and family-oriented atmosphere. Opportunity for advancement is available based on performance and adherence to standards.

    Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts and escalated issues with advanced level of expertise.
    Make outgoing calls to inform members regarding past due balances.
    Provide assistance to members regarding fees owed.
    Create and maintain analysis of accounts receivables and their aging
    Provide thorough, efficient, and accurate account updates on computer files for each call made.
    Knowledge, understanding, and compliance with GBS Internationals policies and procedures.
    Communicate with debtors by telephone and written correspondence to attempt to bring resolution to unpaid accounts and escalated issues with advanced level of expertise.
    Perform other duties as assigned by management.
    Interesados enviar Cv a: alogando@globalbureau.com